Support with a capital S!

Our freephone support hotline

The netcup Support Team is ready to take your call Monday to Friday from 10 AM to 6 PM (German time) on our free telephone number*.

For support questions, please call +49 721 7540 755 0

Valuable tips and instructions

Valuable tips and instructions about the products of netcup see the netcup Wiki.

netcup Wiki

Shared self-help in our Customer Forum

Post queries and get help from our netcup Customer Forum. Our Forum offers you a place to solve general problems encountered, offer and receive help or simply share your experience.

Customer Forum

Email support

We offer an email support service for urgent incidents. Please use our contact form to submit a ticket.

Contact form

* Calls are free from the German fixed-line network; calls from mobiles may incur charges!