Support with a capital S!
Our freephone support hotline
The netcup Support Team is ready to take your call Monday to Friday from 10 AM to 6 PM (German time)
on our free telephone number*.
For support questions, please call +49 721 7540 755 0
Valuable tips and instructions
Valuable tips and instructions about the products of netcup see the netcup Wiki.
netcup Wiki >
Shared self-help in our Customer Forum
Post queries and get help from our netcup Customer Forum. Our Forum offers you a place to solve
general problems encountered, offer and receive help or simply share your experience.
Customer Forum >
We offer an email support service for urgent incidents. Please use our contact form to submit a
Contact form >
* Calls are free from the German fixed-line network; calls from mobiles may incur charges!