Root Server
- combines advantages of dedicated and virtual server
- dedicated resources (CPU und RAM)
- snapshots, import and export of images
- 99,9% guaranteed minimum availability
- fast and secure hardware RAID
- enterprise hardware from DELL and HPE
- network card with 2.5 Gbps and much more ...
RS 1000 G9.5
- AMD EPYC™ 7702
- 8 GB DDR4 RAM (ECC)
- 4 dedicated cores
- 160 GB SSD
- Remote console etc.
RS 2000 G9.5
- AMD EPYC™ 7702
- 16 GB DDR4 RAM (ECC)
- 6 dedicated cores
- 320 GB SSD
- Remote console etc.
RS 4000 G9.5
- AMD EPYC™ 7702
- 32 GB DDR4 RAM (ECC)
- 10 dedicated cores
- 1 TB SSD
- Remote console etc.
RS 8000 G9.5
- AMD EPYC™ 7702
- 64 GB DDR4 RAM (ECC)
- 14 dedicated cores
- 2 TB SSD
- Remote console etc.
Here you can find the Root Server FAQs
Advantages of our root servers
Our root servers combine the advantages of virtual and dedicated servers. Despite virtualization the root servers provide guaranteed AMD EPYC™ 7702 CPU cores and fast DDR4 main memory (RAM). You will receive an access to the SSD hard drives via fast hardware RAID. The management of the root server is simple to operate as the virtual server. For example you can make snapshots, import and export images and much more.
Our satisfaction guarantee
Before you enter into a contract with us, we would like that you are satisfied with our root server products. If you should be unsatisfied with your root server within 30 days of placing your order, you can cancel your order and will receive the basic fee paid (price per month x billing period) reimbursed in full.netcup SCP App
The netcup SCP app offers you the possibility to access your root servers, virtual servers and storages any time, anywhere. Besides statistics and protocols, the app provides a general overview and control of your servers. The netcup SCP app is available on Google Play Store and App Store. Download now.
Do you have Linux skills and want to manage your web space or server yourself, customising them to suit your needs? If so, our root server or vServer (VPS) are the solution you are looking for!
We can offer you a powerful, KVM-based root server with guaranteed levels of RAM and CPU resources. Thanks to KVM, our root server / vServer (VPS) solutions offer all the functionality of a dedicated server. Other features, such the possibility of creating snapshots or managing the server remotely via a VNC console, offer you a wide range of deployment options. Since brand-name hardware is used as standard, combined with redundant uplinks and a redundant power supply, our root server / vServer (VPS) solutions offer optimum availability for professional hosting requirements.
Decide for yourself which operating system and management system you wish to use deploy to your root server. With access via SSH and browser-based VNC, you can configure server services to suit your needs and install the software that you require. Our SCP (Server Control Panel) software lets you issue start, stop and reboot commands, and restore images. The SCP also provides you with comprehensive traffic statistics, the option of inserting a CD-ROM or DVD, and the ability to create snapshots from the hard disks used by your root server. The SCP hugely simplifies the task of managing your root server.
Frequently Asked Questions
Can I upgrade my existing root server from Generation 9 to Generation 9.5?
Yes, it is possible to upgrade an existing root server to Generation 9.5.
How does Generation 9 differ from Generation G9.5?
Generation 9.5 root servers have more dedicated processor cores and, in some cases, more SSD storage. Due to the high demand for increased performance, we have decided to introduce the new Generation 9.5.
What are the minimum contract periods for Generation 9.5?
You can choose a contract period of 1 for the root server IV.
Are the old Generation 9 root servers still available for order?
No, the Generation 9 root servers can no longer be ordered.
Why is the generation called 9.5 and not Generation 10?
The new generation of root servers is called 9.5 and not Generation 10 because nothing has changed in the hardware used, only the performance has been increased. Due to the high demand for increased performance we decided to introduce the new generation 9.5. For the first time it is also possible to select the location of the root servers.
What does the designation VIE, NUE and "no preference" mean?
The designation "VIE" or "NUE" means that the physical location of the server is in the data center in Vienna or Nuremberg. The selection "no preference" means that the root server is hosted at one of the two locations, depending on available capacity.
What are the advantages of deciding on which location (Nuremberg or Vienna) my root server will be hosted?
The chosen server location always offers the shortest response times for those users who are geographically close. Due to the availability of two different server locations, there is also the possibility to realize GEO-redundant services.
Do I have any disadvantages if I choose "no preference" for server location?
No, the quality of our services is the same at all locations.
Why are the root servers in Nuremberg and Vienna more expensive compared to "no preference"?
If "no preference" is selected, we can optimize the expansion of our capacities and pass on the resulting cost advantage.
If I selected "no preference", can the location change after the fact?
No, the location of the server cannot be changed after the time of order setup.
If I already own an older generation server, will it be forced to move to a different location in the future?
No, the location of existing servers will not be changed.
Can I view the location after placing the order?
Yes, the server location can be viewed in the CCP in the product overview.
Are other netcup products available at the Vienna location?
Web hosting, vServers and managed private servers will also be available at the Vienna location shortly.
Are additional IPs differentiated by location?
Yes, an IP is always permanently assigned to a site. Additional IPs must therefore be booked at the corresponding location.
Will there also be Storage Space in Vienna and if so, can it be combined with vServers from Nuremberg?
It is not yet clear whether Storage Space will be offered at the Vienna site. In principle, the Storage Space from the Nuremberg site is available in Vienna.
Are the servers of the root server VIE located in netcup's own data centers?
No, the servers are hosted in a data center of the Anexia Group.
Will there be more locations in the future?
We are constantly working on expanding our range.
Who is responsible for customer support for the servers in Vienna?
We have a highly qualified support team that looks after all server locations.
What about data protection at the Vienna server location?
In Austria, the same GDPR rules apply as in the entire EU area.
Can I change the location of my server afterwards or automatically migrate an existing server?
No, a subsequent change is not possible. A migration is only possible by a new order at the desired location and manual transfer of all data.
Is the satisfaction guarantee applicable to the VIE, NUE and "no preference" root servers?
Yes, the satisfaction guarantee is applicable on all variants.
Can the products be combined with vouchers?
Yes, all three variants can be combined with vouchers.
Who is responsible for customer support for the servers in Vienna?
We have a highly qualified support team that looks after all server locations.
How is support for the Vienna site contacted?
As before, via all communication channels listed on our support website.
My question is not listed here. Where can I find an answer?
For further questions please contact our support.
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