Revocation Instruction

You can cancel your contract within 14 days without stating a reason. Cancellations must be made in writing (e.g. letter, fax or email).
The cancellation period starts when you receive this information in writing, but not before contract conclusion and not before we have fulfilled our duties
to provide you with information pursuant to art. 246 (2) in conjunction with (1), paras. 1 and 2 of the German Introductory Act to the Civil Code (EGBGB)
and our duties pursuant to section 312e, para. 1 sent. 1 of the German Civil Code (BGB) in conjunction with art. 246 (3) of the EGBGB.
A cancellation is valid if sent within the cancellation period. Please send your cancellation to:

netcup GmbH
Daimlerstraße 25
76185 Karlsruhe
Telefax: 0721/75407559
eMail mail@netcup.de

Consequences of cancellation

On receipt of a valid cancellation, the value of the services provided by either party must be reimbursed and any derived benefits (e.g. interest) must be surrendered.
If you cannot reimburse us for the services received, whether in whole or in part, or only in an impaired condition, you may be required to compensate us in this respect.
Obligations to return payments made must be fulfilled within 30 days.
For you, this period begins when you send your notice of cancellation. For us, this period begins when we receive your notice.

Important information:

Your right to cancel expires earlier if, at your express request, the contract is completed in full by both parties before you have exercised your right to cancel.


As constituted on 20 September 2012